Out-of-Coverage

One common concern for a work alone solution, is for the ability for staff to be able to Check-In to the monitoring service in areas with poor/spotty Cellular coverage, or complete lack of cellular coverage.

SafetyLine is familiar with these situations and is able to offer several solutions. It should be noted that in cases of device solutions, staff may switch seamlessly between different devices with SafetyLine for changing areas of coverage/no-coverage.

Please see below for some available solutions:

 

Protocol Solution:

SafetyLine is based on a Check-In service whereby staff are required to report OK before certain time intervals. However, this reporting is totally flexible and staf can check-in any time before a report interval. This means staff are able to perform check-ins whenever in an area of available coverage, instead of at exact times.

Staff may also alter report interval times on the fly.  This means that if a staff is entering in to an area of poor/no coverage for an expected period of time, then he/she may alter report intervals to adjust accordingly.

This solution is typically better suited for areas of poor/spotty coverage (as opposed to ‘no’ coverage). However, it does provide a compliant, and realistic solution where coverage is only a minor issue, outweighed by budget concerns.

 

SPOT Satellite Messenger:

The SPOT satellite messenger device is a low-cost hardware solution for staff outside of cellular coverage. It is easily integrated with SafetyLine for any User account. The SPOT device communicates via the Satellite network, and is GPS enabled.

More information: SPOT & SafetyLine.

 

Satellite Phone:

SafetyLine supports satellite phones (any provider). The interface will be equivalent to users using regular Telephones or cellphones via the IVR Phone Interface.

More information: IVR Phone Interface.

 

Range Extenders / Temporary Towers / Wifi:

There are many hardware and network solutions provided by 3rd Party Manufacturers or our Partners.

More Information: Contact Us and we will be able to consult.

 

3rd Party Hardware:

SafetyLine is equipped with an API (Application Programming Interface), which means that it is possible to integrate specialty devices from 3rd party manufacturers which use standard protocols.

More Information: Contact Us and we will be able to consult.