Panic Buttons for Hotel and Hospitality Workers: What You Need to Know

Panic Buttons for Hotel and Hospitality Workers

Due to the unique nature of work that many hotel staff performs, workers may find themselves either working alone or working in the presence of unknown guests. This environment puts hotel staff at significant risk of harassment, violence, sexual assault, and other crimes. In fact, 9 out of 10 hospitality workers say they have experienced abuse in the workplace. In a 2016 survey of Chicago hospitality workers, close to 60% of respondents reported sexual harassment from guests. To protect hotel staff from threatening behavior, panic button laws are rapidly spreading across the US in places such as California, Oregon, Washington, Illinois, New York, Florida, and Washington DC.

With hotel vacancy numbers at their highest in history, many already-strained hospitality budgets need a proven device that is both cost- and safety-effective. This can be a serious challenge in the current circumstances, but your dedicated team is the company’s greatest asset, and their safety and well-being must be protected. 

The SafetyLine solution 

SafetyLine Lone Worker aims to solve this problem by providing hotel staff peace of mind. Our worker safety monitoring solution uses a check-in system that allows hotel and hospitality staff to check in via a smartphone app before and periodically throughout their shift. In addition, SafetyLine provides an in-app panic button that allows employees to summon help in an emergency.

Instead of the added costs of purchasing new devices, the SafetyLine app can be downloaded onto existing smartphones. When an employee presses the panic button, pre-determined coworkers, security personnel, and all relevant parties are immediately notified. Additionally, all requests for help are recorded in a secure database for record-keeping and to help management improve workplace safety. 

Panic button smartphone app

Leveraging existing devices like smartphones and eliminating any set-up/installation fees, SafetyLine provides an incredibly affordable and effective means to protect your team and lone workers.  

SafetyLine’s in-app panic button is incredibly accessible and easy to use – which is important especially in high-stress situations. When triggered, the panic button will notify all emergency contacts, instantly providing them with all the relevant information to get you to help as soon as possible - contacts will be sent location, any voicemail messages left during the shift, and your work profile. 

Reliable check-in timers 

One of SafetyLine’s key features is its check-timer which requires the hotel worker to check-in before their shift and check out when they are done, confirming their safety with the employer. The duration of the check-ins are customizable so if the employer, for example, would like safety confirmations after each room is cleaned because it is a high-risk situation, they can set it for 10 or 15 minutes. If the employer does not receive a check-out notification, an alarm is raised, notifying any responsible contacts. 

Flexible device integration 

In addition to smartphones, SafetyLine can be downloaded and employed on several other commonly-used devices such as laptops, tablets, and even landlines. This can amount to significant savings for both the company and employee. 

Frequently Asked Questions

  • Yes, if your hotel or hotel chain has more than 50 users, we have exclusive discounted pricing available. Contact us to learn more.

  • There are absolutely no installation costs. All you need is a smartphone for all In-app functionalities to get set up and Bluetooth panic buttons are an additional cost.

  • There is no need to purchase any additional devices to use SafetyLine. Our product leverages existing, ubiquitous devices, allowing simple, straightforward integration so that you can immediately elevate the safety of your team.

  • When we say “immediately,” we mean it. Installing SafetyLine is instant, and your team starts receiving its protection, right away.

  • We designed SafetyLine to help hotels be compliant with any safety legislation, mandates, and ordinance.

  • What makes SafetyLine great is its ability to quickly adapt to a wide range of workplaces. This includes appointing those who will act as monitors who will respond to any panic button alerts – you can easily change the monitors according to different circumstances.

    As a fully automated, cloud-based Software-as-a-Service (SaaS), SafetyLine will log, timestamp, and date all of the data collected, including all monitor actions and responses to any emergencies (unconfirmed or panic).

Partner with SafetyLine for your hotel panic button solution!